Global Business Network
Claire Dancy, Lloyds Banking Group The digital transformation trend started a few years ago in the banking industry, as banks saw an opportunity to improve customer experience and their competitiveness. And the Covid-19 pandemic certainly accelerated the digital trend. The pandemic has also highlighted where banks have been successful, as well as exposed their weaknesses. … Read more
Despite rising inflation as countries around the world reopen following Covid-19, the continued fragility of the global economy will likely see interest rates remain at ultra-low levels for the foreseeable future as central banks seek to shore up the recovery. A low-rate environment, however, remains a problem for banks’ bottom lines. The average bank earns … Read more
The Basel Committee on Banking Supervision (BCBS) issued a consultation paper on the prudential treatment of banks’ cryptoasset exposures on June 10, in a bid to provide banks with a regulatory framework to deal with the fast-developing asset class. The move comes as policy-makers around the world take steps to control the largely unregulated market. China … Read more
The Basel Committee on Banking Supervision (BCBS) issued a consultation paper on the prudential treatment of banks’ cryptoasset exposures on June 10, in a bid to provide banks with a regulatory framework to deal with the fast-developing asset class. The move comes as policy-makers around the world take steps to control the largely unregulated market. China … Read more
China has made great strides in its bid to develop a central bank digital currency (CBDC) and lay the foundations to make the digital renminbi a global reserve currency, though there remains a long way to go, according to a report released by French bank Natixis on June 9. E-yuan pilot schemes have been running in … Read more
This article is part of The Banker’s Special Report, A new era in retail digital sales for CEE banks, in association with Backbase. Q: What are the biggest challenges to improving the onboarding process in retail banking? A: Customer onboarding is the e-commerce of banking. It is a good analogy because e-commerce is all about removing any … Read more
This article is part of The Banker’s Special Report, A new era in retail digital sales for CEE banks, in association with Backbase. The stay-at-home orders enforced around the world to prevent the spread of the coronavirus has driven retail customers online in a way that few could have imagined before the onset of the pandemic. Covid-19 … Read more
This article is part of The Banker’s Special Report, A new era in retail digital sales for CEE banks, in association with Backbase. While digital banking has been around for many years, there have been few catalysts to drive customers from central and eastern Europe (CEE) online in significant numbers. This all changed when the Covid-19 pandemic began. The … Read more
Financial services was one of the worst-affected industries by sophisticated bot traffic last year, according to US cyber security software company Imperva, which released its annual bad-bot report in April. Bad bots — software applications running automated tasks with malicious intent over the internet — accounted for 25.6% of all website traffic in 2020, according to … Read more